Cookie Policy

Last updated: December 2024

What Are Cookies?

Cookies are small text files that are stored on your device when you visit our website or use our mobile application. They help us provide you with a better experience by remembering your preferences, analyzing how you use our services, and improving our platform's functionality.

This Cookie Policy explains how sequenuhwk B.V. ("we," "our," or "us") uses cookies and similar tracking technologies on our website (sequenuhwk.live) and mobile application, and how you can manage your cookie preferences.

Types of Cookies We Use

We use different types of cookies for various purposes. Below are the categories of cookies we use:

Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility. You cannot disable these cookies.

Purpose: Authentication, security, load balancing, and basic site functionality

Performance and Analytics Cookies

These cookies collect information about how visitors use our website, such as which pages are visited most often and if users receive error messages. This helps us improve our website's performance.

Purpose: Website analytics, performance monitoring, and user behavior analysis

Functional Cookies

These cookies allow the website to remember choices you make and provide enhanced, more personal features. They may be set by us or by third-party providers whose services we have added to our pages.

Purpose: User preferences, language settings, and personalized content

Marketing and Advertising Cookies

These cookies track your browsing habits to enable us to show advertising that is more likely to be of interest to you. They may be used to build a profile of your interests and show you relevant ads on other sites.

Purpose: Targeted advertising, remarketing, and conversion tracking

Detailed Cookie Information

Below is a detailed list of the specific cookies we use on our platform:

Cookie Name Purpose Duration Type
session_id Maintains user session and login state Session Essential
csrf_token Prevents cross-site request forgery attacks Session Essential
cookie_consent Stores user cookie preferences 1 year Essential
_ga Google Analytics - tracks user interactions 2 years Analytics
_ga_* Google Analytics - session and campaign data 2 years Analytics
user_preferences Stores user interface preferences and settings 6 months Functional
location_data Remembers preferred gym locations 30 days Functional
marketing_id Tracks marketing campaign effectiveness 90 days Marketing

Third-Party Cookies

We also use third-party services that may set their own cookies. These include:

  • Google Analytics: Provides website analytics and user behavior insights
  • Payment Processors: Secure payment processing and fraud prevention
  • Customer Support Tools: Live chat and support ticket functionality
  • Content Delivery Networks: Faster loading of website content and images

These third parties have their own privacy policies and cookie policies. We recommend reviewing their policies to understand how they use cookies.

How to Manage Cookies

You have several options for managing cookies:

Cookie Consent Manager

When you first visit our website, you'll see a cookie consent banner that allows you to:

  • Accept all cookies
  • Reject non-essential cookies
  • Customize your cookie preferences by category

Browser Settings

You can also manage cookies through your browser settings. Here's how to do it in popular browsers:

  • Chrome: Settings > Privacy and security > Cookies and other site data
  • Firefox: Settings > Privacy & Security > Cookies and Site Data
  • Safari: Preferences > Privacy > Manage Website Data
  • Edge: Settings > Cookies and site permissions > Cookies and site data

Opt-Out Tools

You can opt out of certain tracking cookies using these tools:

Impact of Disabling Cookies

If you choose to disable certain cookies, some features of our website may not function properly:

  • You may need to log in repeatedly during your session
  • Your preferences and settings may not be saved
  • Some personalized features may not work correctly
  • We may not be able to provide tailored content or recommendations

Essential cookies cannot be disabled as they are necessary for the basic functionality of our website.

Mobile Applications

Our mobile application may use similar technologies to cookies, including:

  • Local storage and session storage
  • Device identifiers and advertising IDs
  • Analytics SDKs and tracking pixels
  • Push notification tokens

You can manage these through your device settings and the app's privacy settings.

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technologies, or legal requirements. When we make significant changes, we will:

  • Update the "Last updated" date at the top of this policy
  • Notify you through our website or email
  • Request renewed consent if required by law

We encourage you to review this policy periodically to stay informed about our use of cookies.

Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

sequenuhwk B.V.
Marktplein 75
5084 LG Tilburg
North Brabant, Netherlands
Email: privacy@sequenuhwk.live
Phone: +31 703756621